Church of St Michael the Archangel and St Stanislaus Bishop and Martyr and Pauline Fathers Monastery
1.7
km
Museum
Archeological Museum
860 m
Synagogue
Old Synagogue
2.2
km
Church
Saint Cross Church
1.4
km
Nearby
University
Collegium Maius Great College
450 m
Museum
National Museum in Krakow
350 m
Plac Szczepanski 3a
Bunkier Sztuki Contemporary Art Gallery
170 m
Restaurants
Restauracja Ukrainska Hutorok
210 m
1 Czapskich
Massolit Books and Cafe
570 m
Felicjanek 4/2
Kardamon Cafe
300 m
Ul. Zdunska 18/1
Big Hat of Coffee
460 m
Zwierzyniecka 15
Real Greek
440 m
Zwierzyniecka 15
Niebo w Gebie
360 m
ul. Floriana Straszewskiego 24
NapNap Cafe
420 m
Zwierzyniecka 5
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Clean rooms
Great location
Rude receptionist
Service issues
6.6/10
Nice
Rooms
6.6
Location
9.4
Service
6.0
Dining
6.0
Guest reviews
6.6/10
based on 5 reviews
8.2
8.2/10 based on 2072 reviews
Freddie
United Kingdom,
July
2024
5.8/10
My stay at this hotel had its ups and downs. The location is fantastic, just a short walk from the old town, which I really enjoyed, but the noise from the street made it difficult to relax. The staff left much to be desired, with rudeness from some receptionists overshadowing the few positive experiences I had. I felt like I was overcharged, and the lack of air conditioning in the small rooms didn't help either.
Rooms
5.0
The rooms were small and lacked air conditioning, which led to uncomfortable nights with noise from the street.
Service
5.0
Service was generally not friendly, and I faced rudeness from some staff members, which was quite disappointing.
Location
9.0
The location is excellent and close to the market square, making it easy to explore the area.
Dining
Facilities
5.0
Facilities were minimal and didn't meet my expectations, especially considering the noise levels.
David
United Kingdom,
July
2024
6.8/10
I had a mixed experience at this hotel. On the positive side, the rooms were clean and the location was fantastic, right in the center of Krakow, making it easy to explore. However, I faced some issues with the service, particularly with a rude receptionist and higher-than-expected charges, which left a sour note. Overall, while the cleanliness and location are big pluses, the service could definitely use improvement.
Rooms
8.0
The rooms were always clean and well-kept, which I appreciated during my stay.
Service
5.0
Unfortunately, the service was inconsistent; while some staff were friendly and helpful, I encountered a very rude receptionist who even overcharged me.
Location
9.0
The location is excellent, very close to the main square and historic Old Town, making it convenient for sightseeing.
Dining
7.0
Breakfast offered a good variety and was plentiful, although it was not as enjoyable due to the dining staff being distracted on their phones.
Facilities
6.0
Facilities were decent, yet nothing extraordinary stood out.
Clean rooms
Rude receptionist
J.
United Kingdom,
July
2024
7.8/10
The hotel has a unique charm with rooms tucked under the roof, and the location is fantastic, just a short walk from the Old Town. The staff is incredibly friendly and helpful, making my stay enjoyable. However, the rooms had some quirks with the layout that might not suit everyone, and the dining options could use a bit more variety.
Rooms
7.0
The rooms were charmingly eccentric, featuring roof windows and twin beds with a sofa bed for three adults, but they were literally on opposite sides of the hotel.
Service
9.0
The service was excellent, from check-in to arranging tours. The staff was very helpful and accommodating, plus the free coffee and tea were a nice touch.
Location
10.0
The location is fantastic, just a short walk from the Old Town and very close to a tram stop for easy access to public transport.
Dining
7.0
Breakfast was continental with a good variety and the food was plentiful, but more options would have been appreciated.
Facilities
6.0
Basic facilities were available, but nothing stood out as exceptional.
Ian
United Kingdom,
June
2024
6.6/10
The hotel had a quirky design, and while my room was modern and had a lovely bathroom, I kept banging my head because of the shape. The location was fantastic, super close to the market square, but the lack of on-site dining options, like a bar or restaurant, was a downside. The staff were overall friendly and helpful, but it was a bit unsettling that my requested double room ended up being far apart from my companion's room.
Rooms
7.0
The room was modern with a lovely bathroom, but the quirky shape made it uncomfortable as I often banged my head. Also, the arrangement of the beds in separate areas of the hotel was frustrating.
Service
9.0
The service was really friendly; the staff went out of their way to assist with booking day trips and even offered to order pizza for us.
Location
10.0
The location was fantastic, just a short walk to the market square and Old Town, which made it very convenient for exploring.
Dining
5.0
Unfortunately, the dining options were poor, as the coffee was undrinkable and there weren't many choices available.
Facilities
5.0
Facilities were quite limited, especially without a restaurant or bar on-site, which was disappointing.
Friendly staff
Limited dining options
Richard
United Kingdom,
June
2024
6.2/10
The hotel has a great location, conveniently situated just outside the bustling old town, making it easy to explore Krakow. While the rooms were clean and decent for my short stay, I found them a bit small and lacking air conditioning, which made things a bit uncomfortable at times. The service left much to be desired, especially with the added fees and unhelpful staff. The breakfast was nice, but overall, the experience could be improved significantly.
Rooms
6.0
The rooms were clean but quite small, and there was no air conditioning, which made it loud at times due to the street noise.
Service
5.0
The service was rather disappointing, as I had some issues with extra charges and found the receptionist to be rude.
Location
9.0
The location was ideal, being just 15 minutes away from the old town and conveniently located on a tram line.
Dining
7.0
The breakfast was continental and quite nice, especially the light cheesecake and homemade muffins.
Facilities
5.0
The hotel had basic facilities, but nothing outstanding or particularly luxurious.
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